The following Terms and Conditions of Use apply to visitors to the Jardimdapini.pt online store (Daniela Pereira Maciel, nif:228546389), as well as to any transactions of a commercial nature.
Browsing the website, as well as purchasing any product, implies acceptance of the General Conditions of Use and Terms by the User.
-Information about content
Jardimdapini.pt reserves the right to modify at any time the information and commercial offer presented regarding products, prices and promotions.
We try our best to ensure that all prices displayed on the website are correct, but if the information presented does not correspond to the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms.
The photos presented in the description of the respective products are representative of them, an article from the same batch with similar dimensions and characteristics will be sent, with the exception of identified collector’s items, in which the product shown in the image will be sent.
All contents are protected by current law, any reproduction/copying or downloading is prohibited.
-Privacy and protection of personal data
In compliance with Law 67/98 of October 26th, on the Protection of Personal Data, we inform you that the processing of personal data collected on the Jardimdapini.pt website is their responsibility.
Payment data processed with Visa, Mastercard, Multibanco and MbWay are the responsibility of ifthenpay:
ifthenpay, Payment Institution
R. São José 771, 4535-404
Portugal
The Customer is responsible for the veracity of the data communicated to Jardimdapini, we decline any responsibility for any impossibility of delivering the order due to error or insufficient data communicated by the user.
The data collected is only intended for processing orders and communicating with customers, as well as possible marketing actions, We do not disclose any type of data about our users.
If you wish to stop being part of our database, please send an email with the relevant information to:
info@jardimdapini.pt
-Availability of products
The estimated date for shipping a product can be from 24h to 72h, weekends and holidays are not taken into account, shipments are made from Monday to Wednesday.
Products may be sent without pots and without soil (bare roots) to facilitate their packaging and transportation, products sent to islands or to countries outside the Iberian Peninsula are at the buyer’s expense and risk.
If there is any out of stock, you will be informed and you will be able to choose whether or not to wait for the product.
Failure to pay for the order within 2 working days will result in automatic cancellation.
All products include VAT at the current legal rate.
-Guarantee
Most of our products are considered perishable (plants, flowers, fruits…), so they cannot be returned unless they were sent incorrectly or present some type of disease/pest.
The remaining items have a 2-year warranty, excluding wear items.
-Return and exchange of items
The return and exchange of items must comply with the following conditions:
Return of items in good condition, with complete original packaging and accompanied by the respective invoice;
Exchanges of personalized items according to the Customer’s specifications are not accepted.
Contact us in advance via email: info@jardimdapini.pt, and you can send us the properly packaged item, with original packaging, to the following address:
Daniela Pereira Maciel
Rua das cortinhas, nº200 Carreço
4900-281 Viana do Castelo – Portugal
All costs associated with returning items are the responsibility of the customer, shipping costs will not be taken into account when returning items.
All items will be checked and only those that are in the conditions described will be accepted for exchange or return.
We will not accept products sent for collection nor are we responsible for products that have been sent by unregistered mail.
The return will be made after checking the condition of the product. We reserve the right not to accept items that do not meet these conditions.
For more updated and detailed information, consult the Consumer Portal: www.consumidor.pt